Contact Us
Contact Us
Thank you for visiting DecoCanvas. We value our customers and are here to assist with questions about our products, orders, shipping, returns, refunds, or other store-related matters.
Customer Support
For general questions or assistance, please contact us using the information below:
Email: support@decocanvas.shop
Phone: (613) 555-0115
Mailing Address:
DecoCanvas
27 Fleming Crescent
East York, ON M4G 2A9
Canada
When contacting us regarding an existing order, please include your order number and the email address used to place the order. This will help us locate your order and assist you more efficiently.
Order & Shipping Support
If you need assistance regarding order status, shipping, delivery, or tracking, please contact our customer support team.
We offer free worldwide shipping, and our estimated delivery timeframe is 7–10 days.
Please note that delivery estimates may occasionally be affected by circumstances outside our reasonable control, including carrier delays, customs processing, weather conditions, or high-volume periods.
Returns & Refunds
DecoCanvas offers free returns and refunds within 30 days, subject to the eligibility requirements described in our Return & Refund Policy.
If you would like to request a return, please contact:
Please do not send a product back before contacting our customer support team and receiving the appropriate return instructions.