Terms of service

Terms of Service

These Terms of Service govern your use of decocanvas.shop and purchases made through the DecoCanvas online store.

By accessing our website, using our services, or purchasing a product, you agree to these Terms of Service and any additional policies referenced on our website.

1. Online Store Terms

By using our website, you represent that you are legally capable of entering into transactions under the laws applicable to you or that you have obtained any consent required to use our services.

You may not use our products, website, or services for unlawful or unauthorized purposes.

2. Products and Information

We make reasonable efforts to display product descriptions, photographs, specifications, and other information accurately.

However, colors and appearance may vary depending on your device, display settings, lighting, or product variations.

We reserve the right to update product descriptions, availability, pricing, and other information where reasonably necessary.

3. Pricing

Product prices are displayed on our website and may change from time to time.

The price applicable to an order will generally be the price displayed when the order is successfully submitted, except where correction is permitted by applicable law.

Any applicable taxes, duties, or other charges will be displayed or handled as required by applicable law and the circumstances of the transaction.

4. Orders

We reserve the right to decline or cancel an order where reasonably necessary, including suspected fraud, incorrect pricing, payment problems, product unavailability, or errors in order information.

If payment has already been collected for an order we cancel, the applicable amount will be refunded.

5. Payment

Customers agree to provide current, complete, and accurate billing and payment information when placing an order.

Payment processing may be provided by third-party payment service providers and may be subject to their respective terms and conditions.

6. Shipping

DecoCanvas offers free worldwide shipping.

Our estimated delivery timeframe is 7–10 days. Delivery times are estimates rather than guarantees unless expressly stated otherwise.

For additional information, please review our Shipping Policy.

7. Returns and Refunds

Eligible purchases may qualify for free returns and refunds within 30 days.

All return and refund requests are governed by our Return & Refund Policy and applicable consumer protection laws.

8. Intellectual Property

Unless otherwise stated, the website content associated with DecoCanvas—including branding, graphics, layouts, written content, and other original materials—is owned by or licensed to DecoCanvas and protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, sell, or commercially exploit protected website materials without authorization.

9. Third-Party Services

Our website may use or provide access to third-party services, including payment processors, shipping providers, ecommerce technology providers, and other service providers.

Your use of third-party services may also be subject to their respective terms and privacy practices.

10. Prohibited Uses

You may not use our website to engage in fraud, distribute malicious code, interfere with website security, violate intellectual property rights, collect information unlawfully, or engage in activities prohibited by applicable law.

11. Limitation of Liability

To the maximum extent permitted by applicable law, DecoCanvas will not be responsible for indirect, incidental, special, or consequential losses arising from use of the website or products where such liability may lawfully be excluded.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limits mandatory consumer rights.

12. Changes to These Terms

We may update these Terms of Service when necessary to reflect changes to our business, website, services, or legal requirements.

The latest version will be published on our website.

13. Contact Information

Questions regarding these Terms of Service may be sent to:

DecoCanvas
27 Fleming Crescent
East York, ON M4G 2A9
Canada
Phone: (613) 555-0115
Email: support@decocanvas.shop